I Cannot See My Ads?

You are here:
← All Topics

This article explains what to do if you can’t see your ads and how to whitelist your IP

The most probable explanation is your IP has been automatically excluded by the system or an IP range which includes your IP address has been excluded.

To solve this…

You first need to identify your IP address 

Goto https://whatismyipaddress.com and discover your IP address

Once you have discovered your IP address

Goto to your TCS dashboard > Intel Reports > Blocked Ip’s > Search for your Ip or an Ip range which has your IP included. 

After you have found your IP or IP range, you need to add it to the whitelist (allowed ip’s)

Goto to your TCS dashboard > Control panel > Whitelist Ip’s  > Add Whitelist Ip > Enter your IP or IP range which included your IP > Save.